Quality management responsibilities and expectations are continually increasing. Quality professionals must keep up with changes to ensure they are delivering as much value to their organization as possible. Knowing how to prioritize initiatives and investments isn’t easy, since determining return on investment (ROI) isn’t straightforward.
To help quality professionals understand how their processes and approaches compare to those of other companies and the future outlook, ENGINE interviewed quality and environmental health and safety (EHS) professionals to develop the present “Quality Management Trends Report,” commissioned by Veeva.
We conducted an online, quantitative survey of 260 professionals in January 2021.
We recruited participants in the US and Canada from consumer products and chemical (CP&C) companies that make products via process manufacturing.
To qualify, respondents must play a role in ensuring quality and/or EHS. Additionally, we conducted 12 qualitative phone in
